Get in Touch With Us

Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to suggest a topic we have not yet covered, this page explains how to reach us and what to expect when you do.

How to Reach the Team

Email is the most reliable way to contact us. Every message is read by a real member of the editorial team — not filtered by a bot — and we aim to reply within two working days. Write to us at [email protected].

A short, clear subject line helps us route your message to the right person without delay. If your question relates to a specific casino or page on the site, naming it upfront will speed things along.

What You Can Write to Us About

We welcome messages on a wide range of topics. The most common reasons readers contact us include:

• Review and accuracy queries — If you believe a bonus figure, term or casino detail on one of our pages is out of date or incorrect, please let us know. We take accuracy seriously and investigate every flag we receive.
• Questions about non GamStop casinos — Not sure what to look for when choosing a site outside the GamStop scheme, or wondering how a particular bonus works? Ask us and we will point you in the right direction, including to our best non GamStop casinos guide if it covers what you need.
• Content suggestions — Have a topic you would like us to research and publish? Reader suggestions have shaped a number of our existing pages, and we genuinely consider every idea.
• Partnership and commercial enquiries — If you represent a casino brand or affiliate network and would like to discuss how we work together, introduce yourself and outline your proposal. We will pass it to the appropriate person.
• General feedback — Positive or critical, we want to hear it. Honest reader feedback is one of the most useful tools we have for improving the site.
• Self-exclusion and safer gambling concerns — If you or someone close to you is looking for support related to gambling habits, mention it in your message and we will signpost you to the relevant organisations and resources.

What Happens After You Send a Message

Your email is reviewed by a member of the team, not passed through an automated system. We do not send templated holding replies in place of a real answer. You will hear from a person who has actually read your message.

Our standard response window is two working days. During particularly busy periods — such as when we are publishing a large batch of new reviews — it may take a little longer. We will always follow up.

About Our Editorial Standards

Casinos Not On Gamstop is an independent comparison site. Our rankings and write-ups are based on editorial research and review; commercial relationships with casino operators do not determine how sites are positioned. If you believe a review is misleading or that a factual claim cannot be supported, we encourage you to tell us — that kind of scrutiny makes the site better.

Our content covers casinos and betting sites that operate outside the GamStop self-exclusion register, and is intended for readers aged 18 and over. We do not endorse reckless gambling, and we will always be straightforward about both the appeal and the risks of playing at sites outside this scheme.

A Note on Response Times

Thank you for taking the time to get in touch. We look forward to hearing from you.